Lead Generation and Appointment Setting Programs
Generating new business is our specialty. Let us help you find new business by effectively “calling business owners and decision makers.” Our professional outbound marketers have both the experience and skills needed to get your sales force in front of the right person.
Direct Sales Campaigns
Do you have a product or service you wish to sell that does not require an in person visit? Shoreline Communications Group will execute a successful campaign geared towards the direct sale of your product/service
Dormant Client Programs
Do you have clients who have not heard from you in quite some time? Let Shoreline Communications Group help you to develop an effective marketing campaign to “wake up” clients who have previously done business with you.
Sales Verification & Confirmation
Once a sale has been made let Shoreline Communications Group call your client and verify all of the sales data. In addition to performing verification we can also let your clients know about other products and services that might go along with their current purchase.
Post Sale Upgrades and Extended Warranty Sales
Have you already sold a product/service to a client? Do you have an upgrade or extended warranty that you would like to market? Shoreline Communications Group will effectively execute a campaign to market post sale to your existing client base.
Customer Service
Let our courteous and professional staff help to resolve customer service and billing issues. We will represent your company in a manner that will be transparent to the client.
Script Writing
Shoreline Communications Group has expert script and objection writers at our disposal. We will design your script and objections based on your expertise in your field and our creative process. A properly written and executed script is an essential part of the program. This process is crucial for getting a decision maker on the phone and effectively explaining your product/service and ultimately getting your sales force in front of them.
Training
Our reps will be fully trained on your campaign. We will continue the training process throughout the campaign. Webinars and conference calls are tools that we use with our clients to learn the appropriate information. Continual role playing will also be done throughout the program.